CallFlow

Terms of Service

Effective date: August 9, 2026

These Terms of Service ("Terms") govern your access to and use of CallFlow at call-flow.app (the "Service"), operated by Raphael Kalonji ("CallFlow", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you are using CallFlow on behalf of an organization, you are agreeing on its behalf and confirming you have the authority to do so.

1. The Service

CallFlow lets individuals and teams share booking links, connect calendars (Google Calendar, Microsoft Outlook, or Apple iCloud Calendar) to check availability, and automatically schedule meetings. Organization admins can invite team members and set up automated email and SMS reminders for bookings.

2. Accounts

You must provide accurate information when creating an account and keep your login credentials confidential. You are responsible for all activity that happens under your account. Let us know immediately at support@call-flow.app if you suspect unauthorized access.

3. Calendar connections

When you connect a third-party calendar, you authorize CallFlow to read availability from it and, for Google and Microsoft, to create calendar events on your behalf as part of the booking process. You can disconnect a calendar at any time from your account settings. CallFlow is not responsible for the availability, accuracy, or performance of third-party calendar providers.

4. Acceptable use

You agree not to use CallFlow to:

  • Send unsolicited or unlawful messages (including spam) through booking links, email, or SMS reminders.
  • Collect or store personal data about guests beyond what is needed to schedule and manage a meeting.
  • Attempt to gain unauthorized access to CallFlow, other accounts, or our infrastructure.
  • Use the Service in a way that violates applicable law or infringes the rights of others.

5. Your content

You retain ownership of the booking details, guest information, and other content you or your guests submit through CallFlow ("Your Content"). You grant us a license to store, process, and transmit Your Content solely to operate the Service, including sending it to the third-party providers described in our Privacy Policy (calendar providers, and, where applicable, our email and SMS delivery providers).

6. Service availability

We aim to keep CallFlow reliable but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features of the Service at any time, and will make reasonable efforts to notify account holders of material changes.

7. Termination

You may stop using CallFlow and delete your account at any time. We may suspend or terminate your access if you violate these Terms or if we reasonably believe your use of the Service poses a risk to CallFlow or other users.

8. Disclaimers and limitation of liability

The Service is provided "as is", without warranties of any kind, to the fullest extent permitted by law. CallFlow will not be liable for indirect, incidental, or consequential damages arising from your use of the Service, including missed meetings or calendar sync issues caused by third-party providers, except where such liability cannot be excluded by law.

9. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify account holders by email.

10. Governing law

These Terms are governed by the laws of France, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the competent French courts.

11. Contact us

Questions about these Terms? Email us at support@call-flow.app.